Blog

Collaborative Case Management – with the Patient

Collaborative Case Management  is emphasized by accreditation organizations such as URAC and also by national case management standards of the Case Management Association of America. Collaborative case management involves a plan of care developed with the patient and emphasizing  patient- centered …
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The Progression of Case Manager and Utilization Review Roles

It has been interesting to observe the role of the nurse case manager and utilization review nurse over the past two decades. Case manager and utilization review roles have distinct, yet complimentary, functions and responsibilities in the health care delivery …
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Healthcare in the Electronic Age

HEALTHCARE IN THE ELECTRONIC AGE The term “eHealth” started appearing in 1990’s and grew in prominence with the technological advances of computer age and the wide availability of computer resources.  In general, the term “eHealth” refers to interface of healthcare, …
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The Progression of Utilization Review to A Case Manager Role

It has been interesting to observe the role of the nurse case manager and utilization review nurse over the past two decades. Case manager and utilization review roles have distinct, yet complimentary, functions and responsibilities in the health care delivery …
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Home care accreditation - Medication management

Home care accreditation standards of The Joint Commission require compliance in several areas, including medication management, with non-compliance possibly resulting in conditional deficiencies for applying home health agencies. Some important areas to assess for compliance regarding a home health agency …
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Managed care nurse - Employment search 101

The nurse seeking employment in today’s job market must realize the hiring process is now competitive. Due to the recent economic downturn, despite a great need for services, there are a limited number of positions that employers can fund and …
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Home care accreditation

For home health agencies, accreditation can seem like a puzzle with no solution. Just choosing which accreditation to pursue can be a confusing and difficult challenge without the right guide. You might be facing questions such as: What are my …
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Resume writing 101

Even nurses, with their excellent job prospects, can have difficult job searches. A decent resume can get you in the door for an interview. A poor one can sink an otherwise promising relationship with an employer. Through our experience at …
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NCQA Accreditation

PSN is dedicated to providing strong expertise in NCQA – focused consulting. Our NCQA consultants have actual experience as NCQA surveyors… We are very focused in providing only the best qualified consultants in any of our accreditation – related consulting …
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NCQA Accreditation and Certification Surveys:  How to Best Prepare

Preparation for an NCQA accreditation or certification survey can still be a struggle, but it doesn’t have to be so. Three action items can dramatically reduce the preparation struggle and increase an organization’s success: 1. Provide adequate resources: The NCQA …
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