Ellen is a healthcare executive with more than 25 years of diversified experience in developing, training, implementing, supporting, and promoting health services strategies. Ellen has been an active NCQA surveyor since 1991 and helped to develop many of the NCQA Accreditation and Certification products. Through her hands-on and personable consulting approach, Ellen has successfully guided many organizations towards successful NCQA Health Plan Accreditation and NCQA Disease Management Accreditation and Certification.
Her past experience includes development and monitoring of strategic business plans; project management; policy and standards development; budget development and accountability; and regulatory and accreditation compliance.
Ellen has prior experience as an Assistant Director of Accreditation Operations/ Surveyor at the National Committee for Quality Assurance's (NCQA) office in Washington, DC. As Regional Director of Quality Management with a national health plan, Ellen actively participated in quality management, medical management, sales and marketing services to facilitate appropriate healthcare utilization, and to improve the quality of the healthcare program for 350,000 members. She re-engineered unit processes to exceed targeted organizational compliance goals and numerous service levels and medical costs to within standard.
Ellen obtained her RN, BSN degree from the American University and her Master's of Science in Business and Finance from the Johns Hopkins University. Ellen holds an active license as a Registered Nurse in Virginia.
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