A CEO’s reflection as a floor nurse ...

Top HEDIS scores come from Top Nurse Reviewers! PSN's focus on managed care offers clients an outstanding network of nurses, RNs and LPNs, qualified for medical chart review and data abstraction pr...

Client’s Challenge: In May of 2015 a large Health Plan approached PSN with an immediate and critical need to fill 200 utilization review nurse temporary positions throughout the U.S. ...

Thanksgiving began as a day of giving thanks for the blessing of the harvest- a tradition that has continued for most years since the first colonists in Plymouth Massachusetts shared their first f...

What employers consider when searching to fill a remote opportunity. ...

It is easy for patients to get lost along the road to recovery. With all of the confusing directions and potholes along the way, ...

Today’s Case Manager role is multidimensional and pivotal for many  reasons – the healthcare landscape continues to evolve, discharge planning and transition from episode of care to community to red...

Case management is an essential process being used throughout the healthcare system to improve quality and reduce costs. ...

Collaborative Case Management  is emphasized by accreditation organizations such as URAC and also by national case management standards of the Case Management Association of America. ...

The process of utilization review can start at any point along the continuum of needed services. ...

Our last URAC Blog addressed changes to the Delegation Standards.  We want to follow up on that with information from the URAC August 23rd Webinar on the Delegation Standards changes. There are so...

Navigating beyond the glitz of innovative telemedicine technology requires understanding the essentials of telemedicine programs. The basic technology involved includes the tele-platform, the comm...

Are you a Registered Nurse looking for a new opportunity to utilize your clinical nursing skills? Are you interested in healthcare quality and cost issues? Utilization Review (UR), an aspect of ma...

As a manager, do you ever wonder why you need to continually remind your staff what it is they are supposed to do? ...

Since the early 1990’s, “eHealth” has continued to grow in prominence. E-health encompasses a wide variety of consumer or patient accessible information. ...

Twenty-five years... a long time and a split second. ...

Happy National Nurses Week 2019 ...

The term “eHealth” started appearing in 1990’s and grew in prominence with the technological advances of computer age ...

According to a study by a popular career site, healthcare tops the five job categories with the most work-from-home jobs. ...

According to the NCQA, the Healthcare Effectiveness Data and Information Set (HEDIS) is a tool used by more than 90 percent of America's health plans ...

PSN is dedicated to providing strong expertise in NCQA – focused consulting. Our NCQA consultants have actual experience as NCQA surveyors… ...

  Personality / Aptitude Testing: The best way to hire the right candidate…or is it? ...

Quality Management leader Peter Drucker coined the phrase “if you can’t measure it, you can’t change it ...

Did you know? 2.91 million people are employed by staffing companies every business day. ...

By Anne Llewellyn, RN-BS, MS, BHSA, CCM, CRRN As we moved to a value-based health care model, organizations and providers are being evaluated and paid relative to the health outcomes of the popul...

Inc. magazine named Professional Services Network, Inc. (PSN), a nurse-owned Maryland-based managed care staffing and consulting company, to the Inc. 5000  listing of the fastest-growing  companie...

The holidays are soon among us and with it can bring a flurry of emotions (as well as a few “snow” flurries in the forecast as well!) The stress of holiday preparedness, coupled with the joy of be...

National Case Management Week, October 8-15, 2017. October 09, 2017 Case Managers are the guides that help patients navigate in this quickly changing and extremely complicated world of health ca...

Nurses are the backbone of the healthcare system, yet, many times we wonder if anyone notices. Well last week, Jimmy Kimmel, shared a personal story with millions of viewers ...

If you are thinking about NCQA accreditation or reaccreditation, PSN can help. ...

The NCQA Patient Centered Medical Home is a voluntary recognition program for physician practices that provide a medical “home,” or coordinating point, for their patients. Building on the joint prin...

Population Health Management (PHM) Beginning to prepare for an NCQA Accreditation Survey, requires one to see that NCQA  now has a module of Population Health Management (PHM). Why is it important ...

By Jean Lockington, MA, RN, PLNC, PCMH CCE   For NCQA accreditation, there is often a requirement to submit a report that includes a quantitative and qualitative analysis. Where does one begin? ...

As professionals, Registered Nurses have an obligation to know and follow the licensure requirements set by the state Board of Nursing in the states in which they practice. In the past, this was fai...

A company has many opportunities to produce a quality service or product.  Choices in materials, choices in training procedures, choices in people.  ...

Professional Services Network, Inc. (PSN), a woman-owned, nurse-owned healthcare staffing, recruiting and consulting company, ...

As a professional Case manager, you have many resources that can assist you to practice in a safe, ethical and effective manner. ...

Even nurses, with their excellent job prospects, can have difficult job searches. ...

Utilization Management (UM) nursing has generalized standardized job roles and tasks, and the role is complex and varied with many specialties and subspecialties.  As a UM Quality Manager, I’ve be...

It has been interesting to observe the role of the nurse case manager and utilization review nurse over the past two decades. ...

I want to remind you to stay aware of changes related to the new CORE 4.0 standards.  ...

As a healthcare provider or organization, you may find yourself at some point needing to become accredited. Whether it may be to meet state-mandated regulatory requirements or to satisfy specific cont...

Patient Centered Medical Homes – Why they are important and the benefits of achieving recognition. ...

The nurse seeking employment in today’s job market must realize the hiring process is competitive....

Professional Services Network, Inc.(PSN)  is pleased to present you with tips from a NCQA accreditation consultant. The information is intended to help those seeking accreditation to better understa...

URAC Accreditation Consulting August 15, 2016 URAC ACCREDITATION CONSULTING We will guide your preparation for URAC Accreditation! Professional Services Network provides expert consultatio...

The goal of this Blog is to provide information professionals and employers involved in medical management can use to meet the demands of today’s complex and disruptive healthcare system. ...

Where to Get Started with NCQA and the PCMH Recognition Process? ...

No one graduates from a baccalaureate program in nursing today without at least one course and many instructor reminders about the importance of evidence-based practice (EBP). Modern computer progra...